**Page description appears here**

Support

If you are an end-user:

Please contact your local administrator, their details will be available from the forgotten password page.

If you are an OpenAthens administrator or a publisher in the OpenAthens Federation:

Technical support for the operation of the service is available from our service desk via their support portal. Please sign in with your administrator credentials at https://www.eduserv.org.uk/support/openathens.

  • To check the service status, visit http://status.openathens.net/.
  • To resolve problems related to your administrator credentials, send an email to athenshelp@eduserv.org.uk.
  • To speak to the service desk call: (+44) (0)1225 474333. Our offices are open Monday-Friday 9:00-17:30 (UK time).

If you want to use OpenAthens at your organisation or are a publisher who wants to join the OpenAthens Federation:

We would be delighted to hear from you. In the first instance drop us a line at openathens@eduserv.org.uk.


For help and support with

Contact

Your licence openathens@eduserv.org.uk
Terms and Conditions openathens@eduserv.org.uk
Invoicing openathens@eduserv.org.uk
Forgotten administrator login athenshelp@eduserv.org.uk
Operation of your administrator area Support portal
Installing or configuring OpenAthens Support portal