FAQ
Search our FAQ for information on how we're different from IP authentication, what federated access is, and the onboarding process.
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My product has a mobile app – can OpenAthens be used there?
Yes – OpenAthens products for content providers uses OpenID Connect…
We use IP recognition and/or organizational username/passwords to enable access – isn’t that enough?
IP recognition tools and organizational username/passwords are poor substitutes for federated access management…
What is an access management federation?
An access management federation provides…
What personalization options are available?
OpenAthens uses SAML attributes to ascertain what content users are entitled to access…
We have a single subscription record for a customer, but OpenAthens says the customer consists of multiple organizations. Why is this?
Our clients decide how they are represented in the OpenAthens service…
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