Remote Access resource hub for publishers

Get in touch

Struggling to support your users during lockdown? We’re here to help!

Our team are ready to help and support you and your library users with remote access to online resources and services.

Our new resource hub will help signpost you to the most relevant information you need right now. If you can’t find what you’re looking for we would love to hear from you.

If you’re not already a customer of ours, please get in touch to find out how our products help give your library users a simple, seamless journey to content and services.

Get in touch

We’re business as usual

We are very much business as usual during this pandemic and our reliable service remains fully functional. Our teams have all the necessary access and equipment to continue providing you with everything you need to make the most of OpenAthens.

Read our latest statement Coronavirus

Getting you up and running

New to OpenAthens? Watch our short video to find out more about how we can help you provide remote access to content

Also available in Simplified Chinese and Spanish.

Scale up your service to more users world-wide

We can help you scale up your service to more library customers and users around the globe. Our stable and reliable service is used by more than 5 million users world-wide.

Discover how we helped the Institute of Physics extend its access to Chinese students and researchers during the pandemic.
Watch our short presentation to find out more about our global service availability and customer service charter.
Read our blog about supporting our customers worldwide.
Contact our talented service desk experts to find out how to connect to other identity federations and to help you troubleshoot any issues.

Consistent, simple access to your resource

Take this opportunity to improve the user experience of your product and redesign your platform based on simple, consistent user journeys.

See how we can make it easy for you to join our federation or any identity federation in the world.

Read our blog ‘UX recommendations for improved access to content’.

Watch our webinar ‘Recommendations for improved user experience’.

Jisc support

Read the Jisc Coronavirus statement

Read Jisc’s joint statement on access to content in response to COVID-19. Jisc and other UK membership organizations call all providers of digital content and software to help institutions maintain their teaching and research activity during this time of crisis.