Remote Access resource hub for publishers

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Struggling to support your users during lockdown? We’re here to help!

Our team are ready to help and support you and your library users with remote access to online resources and services.

Our new resource hub will help signpost you to the most relevant information you need right now. If you can’t find what you’re looking for we would love to hear from you.

If you’re not already a customer of ours, please get in touch to find out how our products help give your library users a simple, seamless journey to content and services.


Get in touch
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We’re business as usual

We are very much business as usual during this pandemic and our reliable service remains fully functional. Our teams have all the necessary access and equipment to continue providing you with everything you need to make the most of OpenAthens.

Follow us on Twitter using the hashtag #RemoteAccess.

Read our latest statement Coronavirus

Getting you up and running

New to OpenAthens? Watch our short video to find out more about how we can help you provide remote access to content

Also available in Simplified Chinese and Spanish.

All onboard

Check out our new onboarding guide for publishers.

There are a number of different information sources from OpenAthens to assist with the setup process. The onboarding guide is a good place to start as it will take you through it step by step.

This guide is also relevant for publishers and service providers using Shibboleth. If your content is hosted by a platform provider, they will be best place to help you implement OpenAthens.


Onboarding guide

Scale up your service to more users world-wide

We can help you scale up your service to more library customers and users around the globe. Our stable and reliable service is used by more than 5 million users world-wide.

Read Jisc’s joint statement on access to content in response to COVID-19. Jisc and other UK membership organizations call all providers of digital content and software to help institutions maintain their teaching and research activity during this time of crisis.