{"id":158,"date":"2020-09-14T13:12:59","date_gmt":"2020-09-14T13:12:59","guid":{"rendered":"https:\/\/www.openathens.net\/?page_id=158"},"modified":"2024-02-06T12:03:22","modified_gmt":"2024-02-06T12:03:22","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.openathens.net\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<section\n\tclass=\"header-module \"\n>\n\t<div class=\"header-module__bg-filler bg-jade-dark\"><\/div>\n\t<div class=\"container bg-jade-dark\">\n\t\t<header class=\"header-module__text text-white\">\n\t\t\t<div>\n\t\t\t\t<h1 class=\"header-module__title\">Contact us<\/h1>\n\n\t\t\t\t\t\t\t\t<p class=\"text-white\">We&#039;d love to hear from you, get in touch!<\/p>\n\t\t\t\t\n\t\t\t\t<div class=\"header-module__ctas multiple\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\t\thref=\"\/contact\/#how-can-we-help\"\n\t\t\t\t\t\t\ttarget=\"\"\n\t\t\t\t\t\t\trel=\"\"\n\t\t\t\t\t\t\tclass='cta-button cta-button--primary cta-button--small'\n\t>\n\t\tContact us\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\t\thref=\"mailto:accountmanagers@openathens.net\"\n\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\trel=\"noreferrer\"\n\t\t\t\t\t\t\tclass='cta-button cta-button--primary cta-button--small'\n\t>\n\t\tContact your account manager\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/header>\n\t\t<div class=\"header-module__image  \">\n\t\t\t<picture\n\tclass=\"image   \"\n\t\t\t\t>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/05\/contact-us-450x300.png.webp\"\n\t\t\tmedia=\"(min-width: 450px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/05\/contact-us-450x300.png\"\n\t\t\tmedia=\"(min-width: 450px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/05\/contact-us-300x200.png.webp\"\n\t\t\tmedia=\"(min-width: 300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/05\/contact-us-300x200.png.webp\"\n\t\t\tmedia=\"(min-width: 300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/05\/contact-us-300x200.png\"\n\t\t\tmedia=\"(min-width: 300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/05\/contact-us-300x200.png\"\n\t\t\tmedia=\"(min-width: 300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/05\/contact-us-150x150.png.webp\"\n\t\t\tmedia=\"(min-width: 150px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/05\/contact-us-150x150.png\"\n\t\t\tmedia=\"(min-width: 150px)\"\n\t\t\/>\n\t\t<img\n\t\tclass=\"\"\n\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/05\/contact-us.png\" alt=\"A hello sign - contact us\"\n\t\/>\n<\/picture>\n\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<section class=\"tout-reversible tout-reversible bg-white tout-reversible--image-left\">\n\t<div class=\"tout-reversible__container\">\n\t\t<div class='tout__image--wrapper square-image'>\n\t\t\t\t<picture\n\tclass=\"image   \"\n\t\t\t\t>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2022\/01\/chalis007-8mZdmmAUCHw-unsplash-1536x1024.jpg.webp\"\n\t\t\tmedia=\"(min-width: 1536px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2022\/01\/chalis007-8mZdmmAUCHw-unsplash-1536x1024.jpg\"\n\t\t\tmedia=\"(min-width: 1536px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2022\/01\/chalis007-8mZdmmAUCHw-unsplash-1350x900.jpg.webp\"\n\t\t\tmedia=\"(min-width: 1350px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2022\/01\/chalis007-8mZdmmAUCHw-unsplash-1350x900.jpg\"\n\t\t\tmedia=\"(min-width: 1350px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2022\/01\/chalis007-8mZdmmAUCHw-unsplash-1200x800.jpg.webp\"\n\t\t\tmedia=\"(min-width: 1200px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2022\/01\/chalis007-8mZdmmAUCHw-unsplash-1200x800.jpg\"\n\t\t\tmedia=\"(min-width: 1200px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2022\/01\/chalis007-8mZdmmAUCHw-unsplash-1024x683.jpg.webp\"\n\t\t\tmedia=\"(min-width: 1024px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2022\/01\/chalis007-8mZdmmAUCHw-unsplash-1024x683.jpg\"\n\t\t\tmedia=\"(min-width: 1024px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2022\/01\/chalis007-8mZdmmAUCHw-unsplash-768x512.jpg.webp\"\n\t\t\tmedia=\"(min-width: 768px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2022\/01\/chalis007-8mZdmmAUCHw-unsplash-768x512.jpg\"\n\t\t\tmedia=\"(min-width: 768px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2022\/01\/chalis007-8mZdmmAUCHw-unsplash-450x300.jpg.webp\"\n\t\t\tmedia=\"(min-width: 450px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2022\/01\/chalis007-8mZdmmAUCHw-unsplash-450x300.jpg\"\n\t\t\tmedia=\"(min-width: 450px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2022\/01\/chalis007-8mZdmmAUCHw-unsplash-300x200.jpg.webp\"\n\t\t\tmedia=\"(min-width: 300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2022\/01\/chalis007-8mZdmmAUCHw-unsplash-300x200.jpg.webp\"\n\t\t\tmedia=\"(min-width: 300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2022\/01\/chalis007-8mZdmmAUCHw-unsplash-300x200.jpg\"\n\t\t\tmedia=\"(min-width: 300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2022\/01\/chalis007-8mZdmmAUCHw-unsplash-300x200.jpg\"\n\t\t\tmedia=\"(min-width: 300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2022\/01\/chalis007-8mZdmmAUCHw-unsplash-150x150.jpg.webp\"\n\t\t\tmedia=\"(min-width: 150px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2022\/01\/chalis007-8mZdmmAUCHw-unsplash-150x150.jpg\"\n\t\t\tmedia=\"(min-width: 150px)\"\n\t\t\/>\n\t\t<img\n\t\tclass=\" tout__image--square \"\n\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2022\/01\/chalis007-8mZdmmAUCHw-unsplash-1200x800.jpg\" alt=\"Person thinking\"\n\t\/>\n<\/picture>\n\n\t\t<\/div>\n\n\t\t<article class='tout__text' aria-label=\"Article content for the post, 'How do I get an OpenAthens account?'\">\n\t<h2 class='tout__title text-blue-dark' id=\"how-do-i-get-an-openathens-account\" id=\"how-do-i-get-an-openathens-account\">How do I get an OpenAthens account?<\/h2>\n\t<div class='tout__body text-blue-dark'><p>Learners or researchers, you will need to speak to the library or information management team at your organization about access to online journals and databases.<\/p>\n<\/div>\n\t\t\t<a\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/www.openathens.net\/advice\/how-do-i-get-an-openathens-account\/\"\n\t\t\t\t\t\t\ttarget=\"\"\n\t\t\t\t\t\t\trel=\"\"\n\t\t\t\t\t\t\tclass='cta-button cta-button--primary cta-button--small'\n\t>\n\t\tHow to get an OpenAthens account\n\t<\/a>\n\t\t<\/article>\n\t<\/div>\n<\/section>\n\n\n<section class=\"tout-reversible tout-reversible bg-purple-light tout-reversible--image-right\">\n\t<div class=\"tout-reversible__container\">\n\t\t<div class='tout__image--wrapper square-image'>\n\t\t\t\t<picture\n\tclass=\"image   \"\n\t\t\t\t>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2023\/09\/pexels-kampus-production-5940714-1536x1024.jpg.webp\"\n\t\t\tmedia=\"(min-width: 1536px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2023\/09\/pexels-kampus-production-5940714-1536x1024.jpg\"\n\t\t\tmedia=\"(min-width: 1536px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2023\/09\/pexels-kampus-production-5940714-1350x900.jpg.webp\"\n\t\t\tmedia=\"(min-width: 1350px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2023\/09\/pexels-kampus-production-5940714-1350x900.jpg\"\n\t\t\tmedia=\"(min-width: 1350px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2023\/09\/pexels-kampus-production-5940714-1200x800.jpg.webp\"\n\t\t\tmedia=\"(min-width: 1200px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2023\/09\/pexels-kampus-production-5940714-1200x800.jpg\"\n\t\t\tmedia=\"(min-width: 1200px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2023\/09\/pexels-kampus-production-5940714-1024x683.jpg.webp\"\n\t\t\tmedia=\"(min-width: 1024px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2023\/09\/pexels-kampus-production-5940714-1024x683.jpg\"\n\t\t\tmedia=\"(min-width: 1024px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2023\/09\/pexels-kampus-production-5940714-768x512.jpg.webp\"\n\t\t\tmedia=\"(min-width: 768px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2023\/09\/pexels-kampus-production-5940714-768x512.jpg\"\n\t\t\tmedia=\"(min-width: 768px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2023\/09\/pexels-kampus-production-5940714-450x300.jpg.webp\"\n\t\t\tmedia=\"(min-width: 450px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2023\/09\/pexels-kampus-production-5940714-450x300.jpg\"\n\t\t\tmedia=\"(min-width: 450px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2023\/09\/pexels-kampus-production-5940714-300x200.jpg.webp\"\n\t\t\tmedia=\"(min-width: 300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2023\/09\/pexels-kampus-production-5940714-300x200.jpg.webp\"\n\t\t\tmedia=\"(min-width: 300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2023\/09\/pexels-kampus-production-5940714-300x200.jpg\"\n\t\t\tmedia=\"(min-width: 300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2023\/09\/pexels-kampus-production-5940714-300x200.jpg\"\n\t\t\tmedia=\"(min-width: 300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2023\/09\/pexels-kampus-production-5940714-150x150.jpg.webp\"\n\t\t\tmedia=\"(min-width: 150px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2023\/09\/pexels-kampus-production-5940714-150x150.jpg\"\n\t\t\tmedia=\"(min-width: 150px)\"\n\t\t\/>\n\t\t<img\n\t\tclass=\" tout__image--square \"\n\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2023\/09\/pexels-kampus-production-5940714-1200x800.jpg\" alt=\"Person with a laptop\"\n\t\/>\n<\/picture>\n\n\t\t<\/div>\n\n\t\t<article class='tout__text' aria-label=\"Article content for the post, 'Are you an exisitng customer?'\">\n\t<h2 class='tout__title text-blue-dark' id=\"are-you-an-exisitng-customer\">Are you an exisitng customer?<\/h2>\n\t<div class='tout__body text-blue-dark'><p>If you are an existing customer, please <a href=\"mailto:accountmanagers@openathens.net\" target=\"_blank\" rel=\"noopener\">contact your account manager.<\/a><\/p>\n<p>If you require urgent technical assistance, please <a href=\"mailto:help@openathens.net\" target=\"_blank\" rel=\"noopener\">contact our service desk<\/a>.<\/p>\n<\/div>\n\t<\/article>\n\t<\/div>\n<\/section>\n\n\n<section class=\"form bg- text-\" >\n\t\t<div class=\"form__container container\">\n\t\t<header>\n\t\t\t\t\t\t\t<h2 class=\"form__heading text-\" 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name\"\n\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\trequired=\"1\"\n\t\t\t\t\t\t\tclass='form__input bg-white'\n\t>\n\n\n\n\n\n\t<svg\n\trole=\"img\"\n\tclass=\"form__input-check form__input-feedback\"\n\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"   viewBox=\"0 0 21.428 21.256\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t>\n\t<title>Form input field has passed validation<\/title>\n  \n  <g id=\"Component_1\" data-name=\"Component 1\" transform=\"translate(0.171)\">\n    <g id=\"Group_111\" data-name=\"Group 111\" transform=\"translate(0 12.772) rotate(-45)\">\n      <line id=\"Line_1\" data-name=\"Line 1\" class=\"cls-1\" x2=\"0.055\" y2=\"10.833\" transform=\"translate(1.768 0)\"\/>\n      <line id=\"Line_2\" data-name=\"Line 2\" class=\"cls-1\" x1=\"18.062\" transform=\"translate(0 9.999)\"\/>\n    <\/g>\n  <\/g>\n<\/svg>\n\t<span aria-hidden=\"true\" class=\"form__input-error form__input-feedback text-coral-darkest\">!<\/span>\n\n\t<\/li>\n<li class=\"form__input-group\n\t\tform__input-group--text\">\n\t\t\t<label class='gfield_label gform-field-label' for='input_3_11'>Surname<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><label class=\"form__label navy-dark\" for=\"input_3_11\">Surname*<\/label>\n\t\t<div class=\"form__input-wrapper\">\n\n\t<input\n\t\t\t\t\t\t\t\t\tid=\"input_3_11\"\n\t\t\t\t\t\t\ttype=\"text\"\n\t\t\t\t\t\t\tname=\"input_11\"\n\t\t\t\t\t\t\tplaceholder=\"Your name\"\n\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\trequired=\"1\"\n\t\t\t\t\t\t\tclass='form__input bg-white'\n\t>\n\n\n\n\n\n\t<svg\n\trole=\"img\"\n\tclass=\"form__input-check form__input-feedback\"\n\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"   viewBox=\"0 0 21.428 21.256\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t>\n\t<title>Form input field has passed validation<\/title>\n  \n  <g id=\"Component_1\" data-name=\"Component 1\" transform=\"translate(0.171)\">\n    <g id=\"Group_111\" data-name=\"Group 111\" transform=\"translate(0 12.772) rotate(-45)\">\n      <line id=\"Line_1\" data-name=\"Line 1\" class=\"cls-1\" x2=\"0.055\" y2=\"10.833\" transform=\"translate(1.768 0)\"\/>\n      <line id=\"Line_2\" data-name=\"Line 2\" class=\"cls-1\" x1=\"18.062\" transform=\"translate(0 9.999)\"\/>\n    <\/g>\n  <\/g>\n<\/svg>\n\t<span aria-hidden=\"true\" class=\"form__input-error form__input-feedback text-coral-darkest\">!<\/span>\n\n\t<\/li>\n<li class=\"form__input-group\n\t\tform__input-group--text\">\n\t\t\t<label class='gfield_label gform-field-label' for='input_3_3'>Organization<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><label class=\"form__label navy-dark\" for=\"input_3_3\">Organization*<\/label>\n\t\t<div class=\"form__input-wrapper\">\n\n\t<input\n\t\t\t\t\t\t\t\t\tid=\"input_3_3\"\n\t\t\t\t\t\t\ttype=\"text\"\n\t\t\t\t\t\t\tname=\"input_3\"\n\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\trequired=\"1\"\n\t\t\t\t\t\t\tclass='form__input bg-white'\n\t>\n\n\n\n\n\n\t<svg\n\trole=\"img\"\n\tclass=\"form__input-check form__input-feedback\"\n\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"   viewBox=\"0 0 21.428 21.256\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t>\n\t<title>Form input field has passed validation<\/title>\n  \n  <g id=\"Component_1\" data-name=\"Component 1\" transform=\"translate(0.171)\">\n    <g id=\"Group_111\" data-name=\"Group 111\" transform=\"translate(0 12.772) rotate(-45)\">\n      <line id=\"Line_1\" data-name=\"Line 1\" class=\"cls-1\" x2=\"0.055\" y2=\"10.833\" transform=\"translate(1.768 0)\"\/>\n      <line id=\"Line_2\" data-name=\"Line 2\" class=\"cls-1\" x1=\"18.062\" transform=\"translate(0 9.999)\"\/>\n    <\/g>\n  <\/g>\n<\/svg>\n\t<span aria-hidden=\"true\" class=\"form__input-error form__input-feedback text-coral-darkest\">!<\/span>\n\n\t<\/li>\n<li class=\"form__input-group\n\t\tform__input-group--text\">\n\t\t\t<label class='gfield_label gform-field-label' for='input_3_2'>Job title<\/label><label class=\"form__label navy-dark\" for=\"input_3_2\">Job title<\/label>\n\t\t<div class=\"form__input-wrapper\">\n\n\t<input\n\t\t\t\t\t\t\t\t\tid=\"input_3_2\"\n\t\t\t\t\t\t\ttype=\"text\"\n\t\t\t\t\t\t\tname=\"input_2\"\n\t\t\t\t\t\t\tclass='form__input bg-white'\n\t>\n\n\n\n\n\n\t<svg\n\trole=\"img\"\n\tclass=\"form__input-check form__input-feedback\"\n\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"   viewBox=\"0 0 21.428 21.256\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t>\n\t<title>Form input field has passed validation<\/title>\n  \n  <g id=\"Component_1\" data-name=\"Component 1\" transform=\"translate(0.171)\">\n    <g id=\"Group_111\" data-name=\"Group 111\" transform=\"translate(0 12.772) rotate(-45)\">\n      <line id=\"Line_1\" data-name=\"Line 1\" class=\"cls-1\" x2=\"0.055\" y2=\"10.833\" transform=\"translate(1.768 0)\"\/>\n      <line id=\"Line_2\" data-name=\"Line 2\" class=\"cls-1\" x1=\"18.062\" transform=\"translate(0 9.999)\"\/>\n    <\/g>\n  <\/g>\n<\/svg>\n\t<span aria-hidden=\"true\" class=\"form__input-error form__input-feedback text-coral-darkest\">!<\/span>\n\n\t<\/li>\n<li class=\"form__input-group\n\t\tform__input-group--email\">\n\t\t\t<label class='gfield_label gform-field-label' for='input_3_4'>Email address<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><label class=\"form__label navy-dark\" for=\"input_3_4\">Email address*<\/label>\n\t\t<div class=\"form__input-wrapper\">\n\n\t<input\n\t\t\t\t\t\t\t\t\tid=\"input_3_4\"\n\t\t\t\t\t\t\ttype=\"email\"\n\t\t\t\t\t\t\tname=\"input_4\"\n\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\trequired=\"1\"\n\t\t\t\t\t\t\tclass='form__input bg-white'\n\t>\n\n\n\n\n\n\t<svg\n\trole=\"img\"\n\tclass=\"form__input-check form__input-feedback\"\n\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"   viewBox=\"0 0 21.428 21.256\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t>\n\t<title>Form input field has passed validation<\/title>\n  \n  <g id=\"Component_1\" data-name=\"Component 1\" transform=\"translate(0.171)\">\n    <g id=\"Group_111\" data-name=\"Group 111\" transform=\"translate(0 12.772) rotate(-45)\">\n      <line id=\"Line_1\" data-name=\"Line 1\" class=\"cls-1\" x2=\"0.055\" y2=\"10.833\" transform=\"translate(1.768 0)\"\/>\n      <line id=\"Line_2\" data-name=\"Line 2\" class=\"cls-1\" x1=\"18.062\" transform=\"translate(0 9.999)\"\/>\n    <\/g>\n  <\/g>\n<\/svg>\n\t<span aria-hidden=\"true\" class=\"form__input-error form__input-feedback text-coral-darkest\">!<\/span>\n\n\t<\/li>\n<li class=\"form__input-group\n\t\tform__input-group--phone\">\n\t\t\t<label class='gfield_label gform-field-label' for='input_3_16'>Phone<\/label><label class=\"form__label navy-dark\" for=\"input_3_16\">Phone<\/label>\n\t\t<div class=\"form__input-wrapper\">\n\n\t<input\n\t\t\t\t\t\t\t\t\tid=\"input_3_16\"\n\t\t\t\t\t\t\ttype=\"tel\"\n\t\t\t\t\t\t\tname=\"input_16\"\n\t\t\t\t\t\t\tclass='form__input bg-white'\n\t>\n\n\n\n\n\n\t<svg\n\trole=\"img\"\n\tclass=\"form__input-check form__input-feedback\"\n\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"   viewBox=\"0 0 21.428 21.256\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t>\n\t<title>Form input field has passed validation<\/title>\n  \n  <g id=\"Component_1\" data-name=\"Component 1\" transform=\"translate(0.171)\">\n    <g id=\"Group_111\" data-name=\"Group 111\" transform=\"translate(0 12.772) rotate(-45)\">\n      <line id=\"Line_1\" data-name=\"Line 1\" class=\"cls-1\" x2=\"0.055\" y2=\"10.833\" transform=\"translate(1.768 0)\"\/>\n      <line id=\"Line_2\" data-name=\"Line 2\" class=\"cls-1\" x1=\"18.062\" transform=\"translate(0 9.999)\"\/>\n    <\/g>\n  <\/g>\n<\/svg>\n\t<span aria-hidden=\"true\" class=\"form__input-error form__input-feedback text-coral-darkest\">!<\/span>\n\n\t<\/li>\n<li class=\"form__input-group\n\t\tform__input-group--textarea\">\n\t\t\t<label class='gfield_label gform-field-label' for='input_3_5'>Tell us more about your enquiry<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><label class=\"form__label navy-dark\" for=\"input_3_5\">Tell us more about your enquiry*<\/label>\n\t\t<div class=\"form__input-wrapper\">\n\n\n\t<textarea\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"input_3_5\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttype=\"textarea\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tname=\"input_5\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\trequired=\"1\"\n\t\t\t\t\t\t\t\t\t\t\tclass='form__input bg-white'\n\t\t><\/textarea>\n\n\n\n\n\t<svg\n\trole=\"img\"\n\tclass=\"form__input-check form__input-feedback\"\n\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"   viewBox=\"0 0 21.428 21.256\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t>\n\t<title>Form input field has passed validation<\/title>\n  \n  <g id=\"Component_1\" data-name=\"Component 1\" transform=\"translate(0.171)\">\n    <g id=\"Group_111\" data-name=\"Group 111\" transform=\"translate(0 12.772) rotate(-45)\">\n      <line id=\"Line_1\" data-name=\"Line 1\" class=\"cls-1\" x2=\"0.055\" y2=\"10.833\" transform=\"translate(1.768 0)\"\/>\n      <line id=\"Line_2\" data-name=\"Line 2\" class=\"cls-1\" x1=\"18.062\" transform=\"translate(0 9.999)\"\/>\n    <\/g>\n  <\/g>\n<\/svg>\n\t<span aria-hidden=\"true\" class=\"form__input-error form__input-feedback text-coral-darkest\">!<\/span>\n\n\t<\/li>\n<li class=\"form__input-group\n\t\tform__input-group--select\">\n\t\t\t<label class='gfield_label gform-field-label' for='input_3_6'>How did you hear about OpenAthens?<\/label><div class=\"form__input-wrapper\">\n\n\n\n<select\n\t\t\t\t\t\tid=\"input_3_6\"\n\t\t\t\t\ttype=\"select\"\n\t\t\t\t\tname=\"input_6\"\n\t\t\t\tclass='form__input'\n>\n\t<option value=\"\">Select<\/option>\n\t<option value=\"Advert - online or print\">Advert &#8211; online or print<\/option>\n\t<option value=\"Conference \/ tradeshow\">Conference \/ tradeshow<\/option>\n\t<option value=\"Customer \/ word of mouth\">Customer \/ word of mouth<\/option>\n\t<option value=\"Email \/ listserv\">Email \/ listserv<\/option>\n\t<option value=\"Industry body \/ membership organisation\">Industry body \/ membership organization<\/option>\n\t<option value=\"Online search\">Online search<\/option>\n\t<option value=\"Press \/ media\">Press \/ media<\/option>\n\t<option value=\"SeamlessAccess initiative\">SeamlessAccess initiative<\/option>\n\t<option value=\"Social media\">Social media<\/option>\n\t<option value=\"Webinar\">Webinar<\/option>\n<\/select>\n\n\n\n\t<svg\n\trole=\"img\"\n\tclass=\"form__input-check form__input-feedback\"\n\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"   viewBox=\"0 0 21.428 21.256\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t>\n\t<title>Form input field has passed validation<\/title>\n  \n  <g id=\"Component_1\" data-name=\"Component 1\" transform=\"translate(0.171)\">\n    <g id=\"Group_111\" data-name=\"Group 111\" transform=\"translate(0 12.772) rotate(-45)\">\n      <line id=\"Line_1\" data-name=\"Line 1\" class=\"cls-1\" x2=\"0.055\" y2=\"10.833\" transform=\"translate(1.768 0)\"\/>\n      <line id=\"Line_2\" data-name=\"Line 2\" class=\"cls-1\" x1=\"18.062\" transform=\"translate(0 9.999)\"\/>\n    <\/g>\n  <\/g>\n<\/svg>\n\t<span aria-hidden=\"true\" class=\"form__input-error form__input-feedback text-coral-darkest\">!<\/span>\n\n\t<\/li>\n<li class=\"form__input-group\n\t\tform__input-group--captcha\">\n\t\t\t<label class='gfield_label gform-field-label' for='input_3_9'>CAPTCHA<\/label><div id='input_3_9' class='ginput_container ginput_recaptcha' data-sitekey='6LeW-4IbAAAAAKIFh9ByG_31xuXQ1393Cjec48Vj'  data-theme='light' data-tabindex='0'  data-badge=''><\/div>\n\t<\/li>\n<li id=\"field_3_12\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_3_12\" ><input\n\t\ttype='hidden'\n\t\t\t\t\t\t\t\t\tid=\"input_3_12\"\n\t\t\t\t\t\t\ttype=\"hidden\"\n\t\t\t\t\t\t\tname=\"input_12\"\n\t\t\t\t\t\t\tvalue=\"Contact\"\n\t\t\t\t\t\t\/>\n\n\n\n\n\n\n<\/li><li id=\"field_3_10\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_3_10\" ><input\n\t\ttype='hidden'\n\t\t\t\t\t\t\t\t\tid=\"input_3_10\"\n\t\t\t\t\t\t\ttype=\"hidden\"\n\t\t\t\t\t\t\tname=\"input_10\"\n\t\t\t\t\t\t\tvalue=\"OpenAthens\"\n\t\t\t\t\t\t\/>\n\n\n\n\n\n\n\t<svg\n\trole=\"img\"\n\tclass=\"form__input-check form__input-feedback\"\n\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"   viewBox=\"0 0 21.428 21.256\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t>\n\t<title>Form input field has passed validation<\/title>\n  \n  <g id=\"Component_1\" data-name=\"Component 1\" transform=\"translate(0.171)\">\n    <g id=\"Group_111\" data-name=\"Group 111\" transform=\"translate(0 12.772) rotate(-45)\">\n      <line id=\"Line_1\" data-name=\"Line 1\" class=\"cls-1\" x2=\"0.055\" y2=\"10.833\" transform=\"translate(1.768 0)\"\/>\n      <line id=\"Line_2\" data-name=\"Line 2\" class=\"cls-1\" x1=\"18.062\" transform=\"translate(0 9.999)\"\/>\n    <\/g>\n  <\/g>\n<\/svg>\n\t<span aria-hidden=\"true\" class=\"form__input-error form__input-feedback text-coral-darkest\">!<\/span>\n<\/li><li id=\"field_3_14\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_3_14\" ><input\n\t\ttype='hidden'\n\t\t\t\t\t\t\t\t\tid=\"input_3_14\"\n\t\t\t\t\t\t\ttype=\"hidden\"\n\t\t\t\t\t\t\tname=\"input_14\"\n\t\t\t\t\t\t\tvalue=\"Web\"\n\t\t\t\t\t\t\/>\n\n\n\n\n\n\n\t<svg\n\trole=\"img\"\n\tclass=\"form__input-check form__input-feedback\"\n\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"   viewBox=\"0 0 21.428 21.256\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t>\n\t<title>Form input field has passed validation<\/title>\n  \n  <g id=\"Component_1\" data-name=\"Component 1\" transform=\"translate(0.171)\">\n    <g id=\"Group_111\" data-name=\"Group 111\" transform=\"translate(0 12.772) rotate(-45)\">\n      <line id=\"Line_1\" data-name=\"Line 1\" class=\"cls-1\" x2=\"0.055\" y2=\"10.833\" transform=\"translate(1.768 0)\"\/>\n      <line id=\"Line_2\" data-name=\"Line 2\" class=\"cls-1\" x1=\"18.062\" transform=\"translate(0 9.999)\"\/>\n    <\/g>\n  <\/g>\n<\/svg>\n\t<span aria-hidden=\"true\" class=\"form__input-error form__input-feedback text-coral-darkest\">!<\/span>\n<\/li><li id=\"field_3_15\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_3_15\" ><input\n\t\ttype='hidden'\n\t\t\t\t\t\t\t\t\tid=\"input_3_15\"\n\t\t\t\t\t\t\ttype=\"hidden\"\n\t\t\t\t\t\t\tname=\"input_15\"\n\t\t\t\t\t\t\tvalue=\"70109000000xVXIAA2\"\n\t\t\t\t\t\t\/>\n\n\n\n\n\n\n\t<svg\n\trole=\"img\"\n\tclass=\"form__input-check form__input-feedback\"\n\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"   viewBox=\"0 0 21.428 21.256\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t>\n\t<title>Form input field has passed validation<\/title>\n  \n  <g id=\"Component_1\" data-name=\"Component 1\" transform=\"translate(0.171)\">\n    <g id=\"Group_111\" data-name=\"Group 111\" transform=\"translate(0 12.772) rotate(-45)\">\n      <line id=\"Line_1\" data-name=\"Line 1\" class=\"cls-1\" x2=\"0.055\" y2=\"10.833\" transform=\"translate(1.768 0)\"\/>\n      <line id=\"Line_2\" data-name=\"Line 2\" class=\"cls-1\" x1=\"18.062\" transform=\"translate(0 9.999)\"\/>\n    <\/g>\n  <\/g>\n<\/svg>\n\t<span aria-hidden=\"true\" class=\"form__input-error form__input-feedback text-coral-darkest\">!<\/span>\n<\/li><li id=\"field_3_13\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_3_13\" ><input\n\t\ttype='hidden'\n\t\t\t\t\t\t\t\t\tid=\"input_3_13\"\n\t\t\t\t\t\t\ttype=\"hidden\"\n\t\t\t\t\t\t\tname=\"input_13\"\n\t\t\t\t\t\t\/>\n\n\n\n\n\n\n\t<svg\n\trole=\"img\"\n\tclass=\"form__input-check form__input-feedback\"\n\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"   viewBox=\"0 0 21.428 21.256\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t>\n\t<title>Form input field has passed validation<\/title>\n  \n  <g id=\"Component_1\" data-name=\"Component 1\" transform=\"translate(0.171)\">\n    <g id=\"Group_111\" data-name=\"Group 111\" transform=\"translate(0 12.772) rotate(-45)\">\n      <line id=\"Line_1\" data-name=\"Line 1\" class=\"cls-1\" x2=\"0.055\" y2=\"10.833\" transform=\"translate(1.768 0)\"\/>\n      <line id=\"Line_2\" data-name=\"Line 2\" class=\"cls-1\" x1=\"18.062\" transform=\"translate(0 9.999)\"\/>\n    <\/g>\n  <\/g>\n<\/svg>\n\t<span aria-hidden=\"true\" class=\"form__input-error form__input-feedback text-coral-darkest\">!<\/span>\n<\/li><li class=\"form__input-group\n\t\tform__input-group--honeypot\">\n\t\t\t<label class='gfield_label gform-field-label' for='input_3_17'>Name<\/label><label class=\"form__label navy-dark\" for=\"input_3_17\">Name<\/label>\n\t\t<div class=\"form__input-wrapper\">\n\n\n\n\n\n\n\t<svg\n\trole=\"img\"\n\tclass=\"form__input-check form__input-feedback\"\n\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"   viewBox=\"0 0 21.428 21.256\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t>\n\t<title>Form input field has passed validation<\/title>\n  \n  <g id=\"Component_1\" data-name=\"Component 1\" transform=\"translate(0.171)\">\n    <g id=\"Group_111\" data-name=\"Group 111\" transform=\"translate(0 12.772) rotate(-45)\">\n      <line id=\"Line_1\" data-name=\"Line 1\" class=\"cls-1\" x2=\"0.055\" y2=\"10.833\" transform=\"translate(1.768 0)\"\/>\n      <line id=\"Line_2\" data-name=\"Line 2\" class=\"cls-1\" x1=\"18.062\" transform=\"translate(0 9.999)\"\/>\n    <\/g>\n  <\/g>\n<\/svg>\n\t<span aria-hidden=\"true\" class=\"form__input-error form__input-feedback text-coral-darkest\">!<\/span>\n<div class='gfield_description' id='gfield_description_3_17'>This field is for validation purposes and should be left unchanged.<\/div>\n\t<\/li>\n<\/ul><\/div>\n        <div class='gform_footer top_label'> <button\n\t\t\t\t\t\t\t\t\ttype=\"submit\"\n\t\t\t\t\t\t\tid=\"gform_submit_button_3\"\n\t\t\t\t\t\t\tvalue=\"Submit\"\n\t\t\t\t\t\t\tonclick=\"if(window[&quot;gf_submitting_3&quot;]){return false;}  if( !jQuery(&quot;#gform_3&quot;)[0].checkValidity || jQuery(&quot;#gform_3&quot;)[0].checkValidity()){window[&quot;gf_submitting_3&quot;]=true;}  \"\n\t\t\t\t\t\t\tonkeypress=\"if( event.keyCode == 13 ){ if(window[&quot;gf_submitting_3&quot;]){return false;} if( !jQuery(&quot;#gform_3&quot;)[0].checkValidity || jQuery(&quot;#gform_3&quot;)[0].checkValidity()){window[&quot;gf_submitting_3&quot;]=true;}  jQuery(&quot;#gform_3&quot;).trigger(&quot;submit&quot;,[true]); 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value='0' \/>\n            <input type='hidden' class='gform_hidden' name='gform_source_page_number_3' id='gform_source_page_number_3' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n gform.initializeOnLoaded( function() {gformInitSpinner( 3, 'https:\/\/www.openathens.net\/app\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_3').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_3');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_3').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_3').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_3').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_3').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/  }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_3').val();gformInitSpinner( 3, 'https:\/\/www.openathens.net\/app\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [3, current_page]);window['gf_submitting_3'] = false;}else if(!is_redirect){var confirmation_content = 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300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/05\/contact-us-02-300x200.png.webp\"\n\t\t\tmedia=\"(min-width: 300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/05\/contact-us-02-300x200.png\"\n\t\t\tmedia=\"(min-width: 300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/05\/contact-us-02-300x200.png\"\n\t\t\tmedia=\"(min-width: 300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/05\/contact-us-02-150x150.png.webp\"\n\t\t\tmedia=\"(min-width: 150px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/05\/contact-us-02-150x150.png\"\n\t\t\tmedia=\"(min-width: 150px)\"\n\t\t\/>\n\t\t<img\n\t\tclass=\" tout__image--square-- \"\n\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/05\/contact-us-02.png\" alt=\"\"\n\t\/>\n<\/picture>\n\n\t\t\t<\/div>\n\t\t\n\t\t<article class='tout__text' aria-label=\"Article content for the post, 'Our details'\">\n\t<h2 class='tout__title text-blue-dark' id=\"our-details\">Our details<\/h2>\n\t<div class='tout__body text-blue-dark'><p><strong>Our core hours:<\/strong> Monday to Friday 09:00 \u2013 17:00 (UK time)<\/p>\n<p><strong>Email:<\/strong> <a href=\"mailto:contact@openathens.net\">contact@openathens.net<\/a><\/p>\n<p><strong>Telephone:<\/strong> +44 (0) 20 3880 2626<\/p>\n<p><strong>Address: <\/strong>OpenAthens, Jisc,\u00a04 Portwall Lane, Bristol, UK. BS1 6NB.<\/p>\n<\/div>\n\t<\/article>\n\n\t<\/div>\n\n<\/section>\n\n\n<section class=\"tout-reversible tout-reversible bg-grey-light tout-reversible--image-right\">\n\t<div class=\"tout-reversible__container\">\n\t\t<div class='tout__image--wrapper square-image'>\n\t\t\t\t<picture\n\tclass=\"image   \"\n\t\t\t\t>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/11\/jan-kahanek-g3O5ZtRk2E4-unsplash-1536x1024.jpg.webp\"\n\t\t\tmedia=\"(min-width: 1536px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/11\/jan-kahanek-g3O5ZtRk2E4-unsplash-1536x1024.jpg\"\n\t\t\tmedia=\"(min-width: 1536px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/11\/jan-kahanek-g3O5ZtRk2E4-unsplash-1350x900.jpg.webp\"\n\t\t\tmedia=\"(min-width: 1350px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/11\/jan-kahanek-g3O5ZtRk2E4-unsplash-1350x900.jpg\"\n\t\t\tmedia=\"(min-width: 1350px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/11\/jan-kahanek-g3O5ZtRk2E4-unsplash-1200x800.jpg.webp\"\n\t\t\tmedia=\"(min-width: 1200px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/11\/jan-kahanek-g3O5ZtRk2E4-unsplash-1200x800.jpg\"\n\t\t\tmedia=\"(min-width: 1200px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/11\/jan-kahanek-g3O5ZtRk2E4-unsplash-1024x683.jpg.webp\"\n\t\t\tmedia=\"(min-width: 1024px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/11\/jan-kahanek-g3O5ZtRk2E4-unsplash-1024x683.jpg\"\n\t\t\tmedia=\"(min-width: 1024px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/11\/jan-kahanek-g3O5ZtRk2E4-unsplash-768x512.jpg.webp\"\n\t\t\tmedia=\"(min-width: 768px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/11\/jan-kahanek-g3O5ZtRk2E4-unsplash-768x512.jpg\"\n\t\t\tmedia=\"(min-width: 768px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/11\/jan-kahanek-g3O5ZtRk2E4-unsplash-450x300.jpg.webp\"\n\t\t\tmedia=\"(min-width: 450px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/11\/jan-kahanek-g3O5ZtRk2E4-unsplash-450x300.jpg\"\n\t\t\tmedia=\"(min-width: 450px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/11\/jan-kahanek-g3O5ZtRk2E4-unsplash-300x200.jpg.webp\"\n\t\t\tmedia=\"(min-width: 300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/11\/jan-kahanek-g3O5ZtRk2E4-unsplash-300x200.jpg.webp\"\n\t\t\tmedia=\"(min-width: 300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/11\/jan-kahanek-g3O5ZtRk2E4-unsplash-300x200.jpg\"\n\t\t\tmedia=\"(min-width: 300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/11\/jan-kahanek-g3O5ZtRk2E4-unsplash-300x200.jpg\"\n\t\t\tmedia=\"(min-width: 300px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/11\/jan-kahanek-g3O5ZtRk2E4-unsplash-150x150.jpg.webp\"\n\t\t\tmedia=\"(min-width: 150px)\"\n\t\t\/>\n\t\t\t<source\n\t\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/11\/jan-kahanek-g3O5ZtRk2E4-unsplash-150x150.jpg\"\n\t\t\tmedia=\"(min-width: 150px)\"\n\t\t\/>\n\t\t<img\n\t\tclass=\" tout__image--square \"\n\t\tsrcset=\"https:\/\/www.openathens.net\/app\/uploads\/2021\/11\/jan-kahanek-g3O5ZtRk2E4-unsplash-1200x800.jpg\" alt=\"complaints note pad\"\n\t\/>\n<\/picture>\n\n\t\t<\/div>\n\n\t\t<article class='tout__text' aria-label=\"Article content for the post, 'Complaints and escalations'\">\n\t<h2 class='tout__title text-blue-dark' id=\"complaints-and-escalations\">Complaints and escalations<\/h2>\n\t<div class='tout__body text-blue-dark'><p>If you wish to escalate an ongoing issue or raise a complaint regarding your experience with OpenAthens, visit our <a href=\"https:\/\/www.openathens.net\/complaints-process\/\">complaints and escalations page.<\/a><\/p>\n<\/div>\n\t\t\t<a\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/www.openathens.net\/complaints-process\/\"\n\t\t\t\t\t\t\ttarget=\"\"\n\t\t\t\t\t\t\trel=\"\"\n\t\t\t\t\t\t\tclass='cta-button cta-button--primary cta-button--small'\n\t>\n\t\tComplaints and escalations\n\t<\/a>\n\t\t<\/article>\n\t<\/div>\n<\/section>\n\n\n<section class=\"two-column bg-blue-light\">\n\t\t\t<div class=\"container\">\n\t\t\t<header class=\"two-column__header row\">\n\t\t\t\t<h2 class=\"col-12 two-column__heading column-text__heading text-\" id=\"lets-connect\">Let&#8217;s connect<\/h2>\n\t\t\t<\/header>\n\t\t<\/div>\n\t\t\t<div class=\"two-column__content\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"row\">\n\n\t<div class=\"col-6\">\n\t\t<div class=\"column-text\">\n\t\t<div class=\"column-text__body\">\n\t\t<p>There&#8217;s lots of ways to stay in touch with us and our community of customers.<\/p>\n\n\t<\/div>\n<\/div>\t\t\t<\/div>\n\t<div class=\"col-6\">\n\t\t<div class=\"lists-wrapper\">\n\t\t<ul class=\"list list--custom list--cols-1\">\n\t\t\t\t\t\t\t<li class=\"list__item\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"list__item-link\" href=\"https:\/\/www.linkedin.com\/company\/openathens\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\trel=\"noreferrer\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"list__item-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\"   viewBox=\"0 0 46 46\" class=\"list__item-icon__svg\">\n  <defs>\n  <\/defs>\n  <path id=\"iconmonstr-linkedin-3\" d=\"M36.417,0H9.583A9.584,9.584,0,0,0,0,9.583V36.417A9.584,9.584,0,0,0,9.583,46H36.417A9.583,9.583,0,0,0,46,36.417V9.583A9.583,9.583,0,0,0,36.417,0ZM15.333,36.417H9.583V15.333h5.75ZM12.458,12.9a3.381,3.381,0,1,1,3.354-3.381A3.369,3.369,0,0,1,12.458,12.9ZM38.333,36.417h-5.75V25.676c0-6.455-7.667-5.967-7.667,0V36.417h-5.75V15.333h5.75v3.383c2.676-4.957,13.417-5.323,13.417,4.746Z\"\/>\n<\/svg>\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tMeet the team on LinkedIn\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li 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