Meet the EMEA speakers

From libraries to publishing to tech, these speakers are shaping the future of access. Get to know them ↓

Audience sat down in theatre, listening to the speaker at Access Lab EMEA.

Access Lab EMEA speakers

Image of Richard Burkitt.

Richard Burkitt

Director of Innovation – EBSCO

Richard has nearly 30 years’ experience in the information industry, across scientific publishing and library automation. He works across metadata, discovery, analytics and FOLIO, an open-source library services platform, using technology to improve library services and create meaningful workflows.

Image of Mutali Lithole.

Mutali Lithole

E-research specialist – University of Johannesburg

Mutali focuses on institutional repositories and research data management, helping ensure research is accessible and impactful. She is passionate about supporting researchers and postgraduate students to publish, preserve and increase the visibility of their work through open access.

Image of Adam Snook.

Adam Snook

Principal technical consultant – OpenAthens

With nearly 18 years at OpenAthens, Adam brings deep expertise in libraries and identity and access management. He designs solutions that help organisations improve user and customer experiences.

Image of Tania Pemberton.

Tania Pemberton

Head of enablement – Oxford University Press

Tania has over 20 years’ experience in information services, working across publishing, knowledge management and library-focused SaaS. She focuses on smarter discovery, user needs and information-led transformation, and believes great questions are at the heart of meaningful change.

Image of Richard French.

Richard French

Product manager – OpenAthens

Richard brings user insight, expertise and strategic thinking in access and authentication to shape OpenAthens for library customers. He ensures libraries and their patrons enjoy a seamless access experience.

Image of David Leffler.

David Leffler

Discovery & access librarian – Jerry Falwell Library

In 2024, David served as a Fulbright Specialist in Uzbekistan, helping modernize library systems. He brings global insight, innovative approaches and expertise in improving discovery and access.

Image of Jonathan Eaton.

Jonathan Eaton

Senior content & systems manager – London Business School

Jonathan is a library technologist, data scientist and programmer with decades of experience. He supports teaching, research and online learning at London Business School and has used OpenAthens for over 25 years, since 1997.

Image of Sarah Underwood.

Sarah Underwood

UX designer – OpenAthens

Research to reality: Sarah turns user challenges into real solutions, simplifying complex systems through prototyping and collaboration so users can navigate them clearly and easily.

Image of Jon Bentley.

Jon Bentley

Commerical director – OpenAthens

Jon has over 20 years’ experience in publishing, navigating the shift from print to digital. He is passionate about making information accessible and trustworthy, and values OpenAthens’ role in connecting publishers, libraries and users.

Image of Andrew Brown.

Andrew Brown

Library & collection lead (discovery & access) – Swansea University

Andrew has worked at Swansea University for over 25 years and leads the library’s digital services. His current focus includes the adoption of AI in libraries and improving everyday processes and ways of working.

Image of Emma Wilson-Shaw.

Emma Wilson-Shaw

E-resource manager – OpenAthens

Emma has 20+ years’ experience in UK academic libraries, across higher education, further education and special collections. As OpenAthens’ e-Resource Manager, she works with libraries, publishers and service providers to make the user journey to content seamless.

Image of Michael Smith.

Michael Smith

Senior marketing officer – OpenAthens

Michael joined OpenAthens in 2022 with a background in Spanish, French and marketing. He supports OpenAthens globally, working with partners and customers on key industry topics.

Image of Phil Sykes.

Phil Sykes

Regional sales manager – EBSCO

Phil brings 17 years of experience in publishing and information, 13 with EBSCO. He manages the North-West and Yorkshire, supporting corporate, medical and academic customers across EBSCO’s full product portfolio.

Image of Rob Smith.

Rob Smith

Principal software engineer – OpenAthens

Rob leads and designs technical solutions to improve products and user experience. With a background in customer success and implementation, he brings a strong customer-focused perspective to solving real-world challenges.

Image of Ian Wareing.

Ian Wareing

Product manager – OpenAthens

Ian joined OpenAthens in 2022, shaping the offering for the academic publishing market. He focuses on understanding identity and access challenges and delivering solutions that make secure single sign-on simple.

Image of Jennifer McGuckian.

Jennifer McGuckian

Account manager – OpenAthens

Jennifer loves being part of the OpenAthens team, where every day is different. She focuses on understanding customer needs and bringing teams together to deliver seamless solutions, so end users experience the magic of OpenAthens without noticing it.

Image of Georgie Cadman.

Georgie Cadman

Account manager – OpenAthens

Georgie started her journey at the OpenAthens service desk and is passionate about helping customers get the most from our services. She works closely with users to understand their goals, challenges and feedback to shape better solutions.