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Contact us Contact your account manager

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How do I get an OpenAthens account?

Learners or researchers, you will need to speak to the library or information management team at your organization about access to online journals and databases.

How to get an OpenAthens account

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Are you an exisitng customer?

If you are an existing customer, please contact your account manager.

If you require urgent technical assistance, please contact our service desk.

How can we help?

Get in touch and we’d be happy to help!

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Our details

Our core hours: Monday to Friday 09:00 – 17:00 (UK time)

Email: contact@openathens.net

Address: OpenAthens, Jisc, 4 Portwall Lane, Bristol, UK. BS1 6NB.

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Complaints and escalations

If you wish to escalate an ongoing issue or raise a complaint regarding your experience with OpenAthens, visit our complaints and escalations page.

Complaints and escalations

There’s lots of ways to stay in touch with us and our community of customers.