We are inclusive
Most institutions use a combination of IP, proxy and SAML. By utilizing these technologies, we can connect you to thousands of publishers.
I am using a proxy, why do I need OpenAthens?
OpenAthens offers federated access along with a managed proxy. The OpenAthens complete solution is unique in the market, combining these technologies to connect librarians to thousands of publishers and service providers.
It offers a seamless user experience regardless of where they start their journey. Our complete solution provides your library with a secure and reliable service, future-proofed for wherever the industry might move.
What are the benefits of our complete solution?
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Better user experience
We are the complete solution, which means we can offer a seamless user experience and better data and support thanks to our federated and proxy access. Regardless of where your users start their journey, they will have a consistent, positive experience.
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Access to a team of authentication experts
Our excellent technical support is provided by our SAML, proxy technologies and OIDC experts.
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Beyond customer service
We believe collaboration is the key to success, which is why we work with you to help make sure the complex things become simpler. We tailor our approach to match your needs.
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Customer-centric approach
With a 92% customer satisfaction rating and service desk support available 20 hours a day, you can trust your library authentication is in safe hands.
Useful resources
- Access to online resources: a guide for the modern librarian. Our easy to read ebook explains the different access methods for online resources.
- Federated access increases resource usage. Our blog explains why a good user experience boosts resource usage and gives users secure, remote access to library resources.
How we support user experience
University of Melbourne: seamless user experience and tranquility over security
How OpenAthens is enabling Australia’s number one university to deliver a seamless, secure, and personalized library experience on and off-campus.
How Georgetown University Medical Center rode the pandemic wave
Linda Van Keuren explains why her library moved from IP-based access to OpenAthens single sign-on. You’ll also hear about the experience of library users during the migration and global pandemic.
How Quest International University increased patron engagement
Mohd Fazli bin Mat Doa, senior library officer at Quest International University explains how OpenAthens helped to drive up patron usage of resources and library engagement and what has changed for patrons during the pandemic.
How we support remote access
Want to know more about how we support secure, seamless remote access in your region?
Book a free demo
Book a demo to find out why OpenAthens’ complete solution removes barriers to knowledge and helps future-proof remote access for your institution and its users.
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