We are inclusive
Most institutions use a combination of IP, proxy and SAML. By utilizing these technologies, we can connect you to thousands of publishers.
I am using a proxy, why do I need OpenAthens?
OpenAthens offers federated access along with a managed proxy. The OpenAthens complete solution is unique in the market, combining these technologies to connect librarians to thousands of publishers and service providers.
It offers a seamless user experience regardless of where they start their journey. Our complete solution provides your library with a secure and reliable service, future-proofed for wherever the industry might move.
What are the benefits of our complete solution?
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Better user experience
We are the complete solution, which means we can offer a seamless user experience and better data and support thanks to our federated and proxy access. Regardless of where your users start their journey, they will have a consistent, positive experience.
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Access to a team of authentication experts
Our excellent technical support is provided by our SAML and proxy technologies.
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Beyond customer service
We believe collaboration is the key to success, which is why we work with you to help make sure the complex things become simpler. We tailor our approach to match your needs.
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Customer-centric approach
With a 92% customer satisfaction rating and service desk support available 20 hours a day, you can trust your library authentication is in safe hands.
How OpenAthens can future-proof your institution
Why is federated single sign-on (SSO) is considered to be the future of remote access?
Our complete solution combines different technologies to connect librarians to thousands of publishers and service providers. So wherever users start their journey and regardless of where the industry moves, they can rely on a future-proofed solution.
Useful resources
- Access to online resources: a guide for the modern librarian. Our easy to read ebook explains the different access methods for online resources.
- Federated access increases resource usage. Our blog explains why a good user experience boosts resource usage and gives users secure, remote access to library resources.
- Federated access is the future of authentication. Our blog dives into the benefits of a federated access solution.
- How to future proof your remote access. Our sponsored session at Camp ER&L looks into how our complete solution works.
How we support user experience
Why OpenAthens is the complete solution you need
Our complete solution supports managed proxy and federated authentication, and removes barriers to knowledge with a product thought for those who want to think ahead.
Future-proofing your authentication solution
What can librarians do to make sure library users have reliable, smooth access to the resources they need, whatever the future holds?
The complete user experience solution
Today’s students and researchers may visit their academic library’s physical spaces only infrequently, but they need help from its professional staff more than ever.
Book a free demo
Book a demo to find out why OpenAthens’ complete solution removes barriers to knowledge and helps future-proof remote access for your institution and its users.
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