Accessibility

Accessibility - two people working at a laptop

Accessibility statement for openathens.net

This statement applies to content published on openathens.net

How accessible is this website

We know some parts of this website aren’t fully accessible:

  • Some older PDF documents aren’t fully accessible to screen reader software
  • We have some embedded content issues

Technical information about this website’s accessibility

OpenAthens (a Jisc enterprise) is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

YouTube

We embed YouTube videos on the site. We know there are accessibility issues with these features. We don’t have accessible alternatives and, as we don’t control the platform, are unable to make the changes required to improve them. Let us know if you would like an accessible version of any video we put live and we will send them through to you.

Issues with PDFs and other documents

Many of our older PDFs and Word documents don’t meet accessibility standards – for example, they may not be marked up so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role value). Any new PDFs or Word documents we publish should meet accessibility standards.

What we’re doing to improve accessibility

Whenever new features are released they must meet WCAG 2.1 AA. We’re also committed to working on the issues above.

This statement was prepared on 20 April 2021.

Content modified from the GOV.UK accessibility statement – used through the Open Government Licence v3.0.


Accessibility statement for the OpenAthens products and VPAT documents

Learners and researchers’ products

The products are designed to be used by as many people as possible. You should be able to:

  • zoom in up to 300% without problems
  • navigate the product using just a keyboard
  • use the product using a screen reader

This statement applies to my.openathens.net

This product is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

  • An institution’s administrator could upload additional content that does not meet the criterion. For example, an administrator could upload an image with incorrect alternative text, which is then exposed to that institution’s end users.
  • An institution’s administrator could configure the product in such a way that multiple panels will have identical labels.
  • Tooltips can be added in custom panels created by administrators. These cannot be dismissed from the keyboard and cannot be hovered without disappearing. Native panels do not contain tooltips.

We are committed to fixing these issues by December 2021.

This statement applies to login.openathens.net

This product is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

  • Local link destination doesn’t exist on ‘Problems signing in?’ link

We are committed to fixing this issue by December 2021.

This statement applies to register.openathens.net

Self-registration forms developed after June 2020 are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

  • Use of third-party tool – re-CAPTCHA

We’ve assessed the cost of fixing the accessibility issues we have identified and we believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when an opportunity to redevelop these self-registration forms arises.

Self-registration forms developed before June 2020 are not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances are listed below.

  • The products can not be navigated by keyboard alone
  • The products are not available for screen readers
  • We have issues with text colour contrast

We’ve assessed the cost of fixing the accessibility issues we have identified and we believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when an opportunity to redevelop these self-registration forms arises.

This statement applies to wayfinder.openathens.net. 

This product is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

  • On the ‘Find my institution’ page the table of search results has two attributes that are not allowed on the element. These are set by the underlying framework used to build the application.

We are committed to fixing this issue by July 2021.

VPAT forms

The Voluntary Product Accessibility Template (VPAT) is a template that many use to document how accessible products are for users with disabilities. We have evaluated the accessibility of our end-user facing products, and documented their conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, at level A and AA.

Library and publisher products

This statement applies to admin.openahens.netreports.openathens.net, and sp.openathens.net 

These products are not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances are listed below:

  • The products cannot be navigated by keyboard alone
  • The products are not available for screen readers
  • There are issues with text colour contrast

We’ve assessed the cost of fixing the accessibility issues we have identified, and we believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when an opportunity to redevelop these products arises. In the meantime, we are committed to making every new feature compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.


Raising accessibility issues

If you encounter an issue with one of our products, please let us know. Open a support ticket with any questions or issues or email contact@openathens.net