OpenAthens is built on international standards. Our fully supported software and ITIL accredited service desk ensure these standards are maintained for all our customers.

The OpenAthens service desk provides 1st and 2nd line support to customers in over 60 countries. Our support team strives to deliver the best possible experience for our customers and our service desk can be accessed 24/7 x 365.

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Technical support

Our offices are open Monday-Friday 07:00-22:00 (UK time).

To speak to the service desk call: (+44) (0)300 121 0043.

To resolve problems related to your administrator credentials, send an email to

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