Customer tools

You'll find all the useful links related to our products and services in one place. Resource status page, documentation, and more!

Subscribe to our service status page for the latest updates on maintenance and service availability.

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Helpful resources

Having issues accessing a resource?

If you think a resource isn’t working as expected, check our resource status page for the most up-to-date information. You can subscribe to email updates, just hit the subscribe button on the page.

Check our resource status page

Need some help?

Need to speak to our support team? Raise a ticket and they’ll be in touch.

Raise a ticket

Looking for our how-to documentation?

Just getting started with OpenAthens? Or want to find out how we integrate with a third-party application? Find all this and more on our

Visit our documentation site

Need to generate an OpenAthens link?

Use our simple link generator to create access links for specific articles, unique to your organization.

Read more about OpenAthens links

Want to use our logo?

We’re happy for you to use our logo or icon on promotional material or help guides. Can’t see a size or file type you need? Just ask!

Use our logo
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Share your ideas with us!

We’re always looking to improve, and your feedback matters! We’d love to hear from you. Share your ideas or vote for the ones you love on the OpenAthens ideas portal. Your suggestions will help shape the future of our products and guide our development. 

Vist our ideas portal
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What publishers and service providers are we compatible with?

Search our database of publishers and service providers that are compatible with the OpenAthens service. Filter on those that are in identity federations, or compatible with the OpenAthens Redirector or managed proxy.

Search for compatible providers

Get in touch

Want to speak to your account manager?

We will use the contact details you provide to us to send you information about our products and services.

You can opt out of our emails at any time by using the link in the emails and you can view our privacy policy.

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