Adeline Sophia Ho
Information resources manager │ Swinburne University of Technology Sarawak Campus, Malaysia
Currently serving as an Information Resources Manager at Swinburne University of Technology Sarawak Campus, I hold a key leadership position responsible for managing and overseeing the full spectrum of library operations as well as consistently driving innovative services to ensure that the library meets the diverse needs of its users. Driven by a strong commitment to modernizing library practices, I played a pivotal role in introducing user-centered services and digital tools aimed at improving access, engagement and overall satisfaction. By harnessing technology, we have reimagined traditional library services into dynamic, interactive experiences that encourage greater use and foster meaningful connections with library resources. Efforts have contributed significantly to fostering a more agile and technology-driven library environment, one that is responsive to the rapidly changing academic landscape and the evolving expectations of the university community.