Tell us a little about your role as Junior full stack software engineer at OpenAthens
I work in the OpenAthens development team. My work involves improving our products for both our publisher and library customers.
I started out at OpenAthens as a service desk analyst where I focussed on helping our customers and partners to get the most out of our products. The experience I gained there was invaluable to me. I learned to understand customer requirements and how to practically support our products and services.