Q. What level of involvement will be needed by IT after the go-live to configure smaller database or vendor connections?


Depending on the changes needed to your OpenAthens setup, your IT team can have little to no work to complete after go-live: https://docs.openathens.net/display/public/MD/Accounts+menu

The OpenAthens administrator will be able to manage the admin area and any changes needed within. Your IT team is only likely to be needed if internal organization changes are made and need to be added or reflected into OpenAthens.

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