Remote Access resource hub for librarians

Get in touch

Learner studying at home remote access resource hub

Struggling to support your library users during lockdown? We’re here to help!

Our team are ready to help and support you and your library users with remote access to online resources and services.

Our resource hub will help signpost you to the most relevant information you need right now. If you can’t find what you’re looking for we would love to hear from you.

If you’re not already a customer of ours, please get in touch to find out how our products help give your library users a simple, seamless journey to content and services.

Get in touch

Librarian helping student locate online resources for his studies

We’re business as usual

We are very much business as usual during this pandemic and our reliable service remains fully functional. Our teams have all the necessary access and equipment to continue providing you with everything you need to make the most of OpenAthens.

Read our latest statement Coronavirus

Getting you up and running

New to OpenAthens? Watch our short video to find out more about how we can help you provide remote access to content

Also available in Simplified Chinese and Spanish.

Watch our library product demo to find out more about our usage statistics tool and how our product connects to your existing SSO infrastructure to enable a more seamless user experience.

Remote working

We can help you keep your library services open during the pandemic.

How to work from home

Documentation: How to reset a password
Blog: Working from home as an OpenAthens information manager
Guide: How library users can login from home
Case study: Find out how we helped NHS health workers during the pandemic.

We’ve developed a series of videos for librarians so you can make the most of our product. Making it easy for library users to access your resources is what we do best.

EBSCO support

If you’re an EBSCO customer, please visit their COVID – 19 resource hub for help and support.

Visit the resource hub

Jisc support

Our parent company Jisc provides help and information for members in UK education and research organizations around responding to coronavirus (COVID-19).

Read the Jisc Coronavirus statement