Appointed sub-contractors
The table below provides information regarding the sub-contractors we use from time to time in connection with the performance of the OpenAthens service.
| Sub-contractor | Purpose | Administrator PII | End user PII | Location |
|---|---|---|---|---|
| Google Cloud Platform | The Google Cloud Platform is used to host all OpenAthens applications and data stores, apart from the exceptions listed below. | Yes | Yes | UK and US Data Centers |
| Digital Ocean Cloud Provider | The Digital Ocean platform is used to host the backup e-mail service used to send system e-mails to administrators (for example: account activation e-mails). E-mail addresses are temporarily stored in its logs. | No | No | UK Data Center |
| Digital Ocean Cloud Provider | The Digital Ocean platform is used to store some service data. | No | No | Netherlands Data Center |
| VeloxServ | VeloxServ provide hosting for the OpenAthens Managed Proxy Service in Europe. The Managed Proxy Service holds IP addresses of customer organisations. | No | No | UK Data Center |
| Atlassian Status Page | Provides information on the status of OpenAthens services and sends maintenance and incident notifications. Anyone can subscribe to notification alerts by providing an e-mail address or mobile phone number | Yes (if registered) | Yes (if registered) | Amazon Web Service US Data Center |
| Mailjet | Hosts the e-mail service to which sends system e-mails to administrators (for example: account activation e-mails). E-mail addresses are temporarily stored in its logs. | Yes | Yes | Data Centers in Germany and Belgium |