How Quest International University increased patron usage of library resources and patron engagement

Hear how Mohd Fazli bin Mat Doa, Senior Library Officer at Quest International University, is using OpenAthens to drive up patron usage of resources and library engagement. Mr Fazli described his organization's setup, how he uses OpenAthens tools, such as reporting, catering to international students and he also talked about what has changed for his library and its patrons during the pandemic. There was a Q&A at the end.