OpenAthens receives platinum in 2024 Modern Library Awards

12 January 2024 • Jane Charlton, senior marketing manager - community and content

2024 Modern Library Awards multiyear honoree

About this year's Modern Library Awards

We are proud to announce we received a platinum award in LibraryWorks’ 2024 Modern Library Awards (MLAs) for the sixth consecutive year. This is the tenth year of the awards.

LibraryWorks created the MLAs to recognize the top products and services in the library industry. Only customers with experience of these products and services were permitted to judge, resulting in a truly unbiased score. Each judge scored the product on a numeric basis from 1-10 on a series of questions regarding quality, functionality, value, and customer satisfaction.

Commenting on OpenAthens’ total score of 9.28, commercial director Jon Bentley stated:

"The OpenAthens team is delighted to receive the MLA platinum award once again. We spend a lot of time reflecting on and understanding the needs of the libraries and librarians we serve. To receive recognition in this way supports the work of everyone who works on OpenAthens. It's a great accolade and means a great deal to our teams."

Jon Bentley, commercial director, OpenAthens

With over 25 years expertise and exceptional customer experience, we help more than 3,000 organizations worldwide to provide simple and secure access to online resources for their end users.

OpenAthens can:

  • Offer secure single sign-on and IP proxy access as a complete solution, creating a seamless experience for learners and researchers to access library resources wherever they are
  • Supply organizations with granular usage statistics using sophisticated reporting tools. Libraries use these to analyze resource engagement and different user groups for budgeting and content licensing purposes.
  • Integrate seamlessly with existing library systems, directories, and discovery services to improve the user journey.

What the judges said

Feedback from the judges who use our product was anonymized by LibraryWorks and reflects our commitment to a customer-centric product and high-quality customer service.

One judge commented:

“Our decision to make use of OpenAthens has been one of the most rewarding of the last three years. We have integrated the product across the majority of our resources and locations, and are looking specifically to build several services under development around OpenAthens as part of our agreed corporate strategy.”

MLA judge

Jenny Newman, publisher and MLA program manager for the 2024 Modern Library Awards said:

“It’s no surprise that OpenAthens scored so well. They’ve been at the forefront of the industry since their company entered the market over 25 years ago.”

Jenny Newman, publisher and MLA program manager, LibraryWorks

Previous wins

In addition to winning this year’s platinum award, we also received this honor in 2023, 2022, 2021 and 2019. LibraryWorks awarded us product of the year in 2020 after receiving the top platinum distinction.

Find out more about our products for libraries.

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