User experience at heart

14 July 2021 • Michelle Silvestre, head of marketing

We often talk about the importance of user experience for libraries and publishers. With is in mind, we have combined our own three websites to form one for everyone. now combines our previous and .org locations, as well as our separate onboarding website.

Central hub

This project has been completed following feedback from customers and users.

Librarians, publishers, partners, and new customers can now access us from one place. Our new site provides customers a better experience.

This means everything can be accessed through one central hub. Onboarding and product updates are now in the same place.  We also have a new advice section with information on a range of topics for both librarians and publishers.


We are committed to improving accessibility and breaking down barriers to knowledge. We have a program to ensure we appeal to our wide global audience. Accessibility and usability have been integral to the development of this site. And we’re committed to continually improving it. Read our accessibility statement to find out more.

Call for testers

We’d love to hear your feedback. If you have any suggestions or would like to volunteer to test the site, please fill out the form below.

Would you like to help?

Fill out the form if you’d like to be contacted about being a website usability tester, we’d love to hear from you!

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