Q. How can I help users manage their OpenAthens accounts and free up some of my time?
Users don’t need to be assigned an OpenAthens account because they can access subscription resources with the same credentials they use to log into their workplace computer. NHS organizations can use local directory connections to improve user experience and free up some of their time. A local directory integration means no more requests from users to reset their OpenAthens account passwords and it provides single sign-on access to systems and applications across organizational boundaries.
Not sure where to start? If you are an NHS organization, we have plenty of examples of how local directory integration has been implemented across different trusts including:
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